Frequently Asked Questions
A.1: Bulk SMS can be used for promoting products & services, sending offers to the customers, informing special discount schemes to the customers etc.
A.2: Yes, we provide demo account to the interested customers along with free SMS credits as per the customer request.
A.3: In our online software we have the facility to check the delivery report for the SMS pushed in a day or a month or a year.
A.4: No you will not get the refund for the undelivered messages.
A.5: User can upload 5 lac numbers file in one go and there is not limit to send the sms in a day.
A.6: Yes you can get multiple sender IDs.
A.7: Yes, we have this facility in our online software to schedule the SMS.
A.8: We support all the leading browsers like Google Chrome, Mozilla Firefox, Opera, Safari, Internet Explorer.
A.9: Yes, you can send the SMS in special characters as well as in 15 Indian languages.
A.10: You can buy the SMS credits by paying us the total cost of SMS package in advance through direct cash deposit or payment through net-banking into our Bank Accounts or via payment gateway and Paytm.
A.11: 100 % advance.
A.12: No.
A.13: Yes. Also if you purchase new bundle plan with the higher or lower unit before your account gets expired, we will carry forward the remaining SMS credits in your account.
A.14: Yes.
A.15: No, Promotional or Marketing SMS are not allowed to be pushed on DND numbers. (TRAI Policy.)
A.16: Pushing promotional SMS on DND number is illegal and TRAI has imposed a penalty of INR 25000/- on each complaint. We purely work as per the government policy. No false commitments.
A.17: Yes, we do provide HTTP, SMPP and XML API along with the documentation on how to integrate with your software.
A.18: API stands for Application Programming Interface. APIs prove to be beneficial for the companies like phone service providers. API plays a vital role in SMS marketing and thus without API the whole process of SMS marketing cannot function properly. API’s are used for different applications, programs, etc. APIs can also be used for the web, multimedia, user interface, etc. No digital service can be accessed without API. Bulk SMS has gained immense popularity. The role of API is to provide an interface between different software systems. Bulk SMS API is a quickest way of delivering SMS Text messages to the intended recipient’s cell phones. API is of several types including general API and specific API.
